Privacy Policy
Welcome! By using the Plant App, a product of MPBIWI LIMITED (“the Company” or “MPBIWI”), you acknowledge and agree to this Privacy Policy (the “Privacy Policy”), which also incorporates our Terms and Conditions of Use for the App. If you do not agree with this Privacy Policy, you may not use the App. If at any point you do not accept this Privacy Policy, you must stop using the App.
We value our users and are dedicated to protecting their privacy by informing them about how their personal data is used. This Privacy Policy outlines the privacy practices employed by MPBIWI LIMITED to collect, store, and use personal data from individuals located within the European Union (“EU”), the European Economic Area (“EEA”), Switzerland, the United States, and other regions around the world. MPBIWI is committed to respecting and safeguarding personally identifiable information as described in this Privacy Policy.
This Privacy Policy does not apply to other websites or apps that we may link to, or to third-party companies, vendors, or entities that provide services to us, or that may be listed as contacts on the Website or App, each of which may have their own privacy policies. It also does not apply to any information we may receive about you from other sources. By using the Website or the App, or by contacting us and providing any personal data, you consent to the collection, transfer, storage, disclosure, and use of your information by us in accordance with this Privacy Policy. If we make any changes to this Privacy Policy, we will update the page with those changes.
Information We Collect and How It Is Used
We may collect and store personal information necessary for the operation of our business, including (but not limited to) providing products, services, or information, enhancing user experience, and complying with regulatory requirements. When requesting personal information, we will inform you whether the information is required by law or contract, and the consequences of not providing it.
To achieve the above objectives, we may collect the following personal information from users:
Cookie: We use cookies to enhance your experience on the App and Website. These cookies help us with authentication, allowing us to identify users and their location when accessing the platform. They also enable us to check if you're logged in, store your preferences to personalize your experience, and ensure the security of user accounts by preventing fraud. Additionally, cookies are used to show relevant ads, analyze the performance of our services, diagnose issues, and store your cookie preferences. If you're in the EU/EEA, you can disable advertising cookies as described. By using the App or Website, you consent to the use of these cookies, but you can manage or disable them through your settings if you wish.
User Profile: Creating a user profile on the Application is optional. If you choose to register an account, we may collect information such as your email address, username, and password. You may also choose to register using a social media login (e.g., Sign in with Apple), but please note that we do not collect any personal data from your social media account.
User Content: We may collect any content you create, share, or post on the Application, including information stored in your user account, photos, images, and associated metadata. Be aware that other users of the Application may be able to download and extract publicly shared images.
Customer Support: We may also collect information you provide when contacting customer support, such as your email address and other details you submit during your use of the Application.
Sensitive Information: Please avoid sharing sensitive data such as financial account numbers, social security numbers, photos of other people, health information, or any other confidential information through the Application.
Location Information: Depending on your device settings or permissions, we may collect location data using geo-location technology. If you consent, we may use your location information for purposes like marking plant locations, improving and customizing our service, and providing location-based weather alerts.
Financial Data: We use third-party services like Apple and Google to process all financial transactions. MPBIWI does not receive any personal data related to your financial transactions.
Device and Internet Usage: If you download the Application, we may collect information about your device, including hardware identifiers and operating system details. This information is collected using industry-standard identifiers approved by your device's operating system manufacturer.
Security
MPBIWI takes reasonable and appropriate steps to protect your information from unauthorized access, loss, misuse, or alteration by third parties. While we strive to store the information we collect in a secure environment that is not publicly accessible, we cannot guarantee the absolute security of this information during transmission or while stored on our systems. Although we make efforts to maintain the integrity and security of our network and systems, we cannot ensure that our security measures will prevent unauthorized access by third parties. No method of data transmission over the internet or electronic storage is 100% secure. As such, we cannot guarantee the complete security of your information.
Data Retention
We will retain your information for as long as your account remains active or as necessary to provide you with our Services. If you wish to cancel your account or request that we stop using your information to provide services, please contact us at contact@mpbiwi.com. However, we may retain and use your information as required to comply with legal obligations, resolve disputes, and enforce our agreements.
Your Privacy Rights and Choices
As a user of the Plant App, you have certain rights regarding your personal data. Depending on your location and applicable data protection laws, you may have the following rights:
1. Right of Access: You have the right to request access to the personal data we hold about you.
2. Right to Rectification: If your personal data is inaccurate or incomplete, you can request us to correct or update it.
3. Right to Erasure: You may request the deletion of your personal data, subject to certain legal exceptions.
4. Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
5. Right to Object: You have the right to object to the processing of your personal data, including for marketing purposes.
6. Right to Withdraw Consent: If we process your data based on consent, you may withdraw that consent at any time.
7. Right to Lodge a Complaint: If you believe that your data protection rights have been violated, you have the right to file a complaint with the relevant supervisory authority.
To exercise these rights or if you have any questions or concerns about how we process your personal data, please contact us at contact@mpbiwi.com. We will respond to your request in accordance with applicable data protection laws.
Changes to Privacy Policy
MPBIWI reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and the updated policy will take effect upon posting. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
By continuing to use the Plant App after any changes to the Privacy Policy, you acknowledge and accept the revisions. If you do not agree with any part of the revised policy, you should stop using the App.
Contact Us
If you have any questions or concerns about this Privacy Policy, please feel free to contact us:
MPBIWI LIMITED
Email: contact@mpbiwi.com
This Privacy Policy was last updated on: 28/11/2024